Contact Cairns Visitor Centre


Cairns Visitor Centre. We enjoy dealing with our Customers and they really appreciate us!

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“Hi there Melody,

Helen and I are blown away with your service and how helpful you have been. We have spent many, many hours trolling the internet trying to organise/plan this holiday and you have managed to get it all sorted in a matter of minutes. Thank you!!!

We would very much like to call in and see you at the Visitor Centre while we are in Cairns to thank you in person. Hope that's ok?

Thank you again and can't wait to experience Cairns in the flesh, instead of on the internet.

Helen and Peter”

“Hi Melody,

I just wanted to let you know that I have received in good order the voucher/receipt indicating the deposit I have made for the 4 adults Liveaboard excursion with Pro Dive "Scuba Pro" starting on 1st August. I also wanted to thank you for all your fantastic help and professionalism. Your timely responses and advice have been amazing.

All the best,

“Dear Melody,

I greatly enjoyed the 2 day sailing cruise on the Vagabond, snorkelling and SCUBA diving! I hope I will be able to do it again sometime in the future. Thanks a lot for your suggestion!

Best regards, Michal”

“Hi Melody,

We are back in Germany since today and we have had a great time.
Thank you for sending the voucher to the hotel; everything was great. The weather at the tour was good and the tour itself too.

Thank you very much for your help,

Best regards, Wolfgang”

“Hello Melody.

I hope this e-mail finds you well. Sorry for not answering you sooner, I just forgot, no excuses.

Everybody was extremely friendly and helpful and we had a wonderful time at Cairns.
The day started with rain showers and therefore the first heli trip was not as spectacular as the 2nd. I'm glad we took that 2nd trip. The Galaxy lived to the expectations but the crew certainly surpassed them by far. They were extraordinary and the food awesome. We regret not having scheduled a multiple day trip with them.
The reef was spectacular even with the clouded sky.
We also had a wonderful time the 2nd day especially at the crocodile farm. Our guide was knowledgeable and very friendly and accommodating.
In short, we had a great time at Cairns and the only thing we would change is to spend more time there and on board the Galaxy.

Thanks for all your help
Best, Juan”


Thank you for all your help with our Cairns Reef trip.

We had the most wonderful day out on the reef with Passions of Paradise. The crew were fabulous and the Barrier reef is truly awesome. I can understand now why you recommended this company. They go that little bit further to ensure your day is a memorable one.

Simon (from Passions of Paradise) is truly a "people person", he entertained a lot of people on the day with his 'magic card tricks'. From the older crowd to the young ones he had us all laughing and cheering. He is just one example of why our day was superb.

So, I just wanted to send a heartfelt "THANK YOU" for your recommendation and your follow up on any enquiry that I had. Customer service like this is not recognised very much these days and I did not want to let it go unnoticed.

My congratulations to you and to the company for whom you work.

Yours sincerely, Anne Oliver”


Just to thank you for your accurate information and advice on Ocean spirit 1 and Billy Tea Bush Safari, they were a perfect choice and made our short stay in Palm Cove memorable. Wishing you a very happy 2009


“Hi Melody

Just a quick thank you for making our stay in Cairns so memorable and enjoyable back in August. We have told anyone who wanted to listen about the forest, Kuranda, the reef, the area and the fabulous welcome we received.

We hope you and your family have a truly excellent Christmas and a prosperous New Year. Hope to see you again sometime in the future. From darkest Kent

Ges & Jane Cocker. Kent. England.”

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